Project
Hospital iOS & Android App
Services Used
AWS, Objective-C, Swift, Java, C#
Technologies Used
Usability Testing, API Development, Design, Disaster Recovery, Secure & Scalable Servers, System Architecture, Software Development, Technical Requirements, Third-Party Integrations, UX Analytics, UX Research, UX Review, Wireframes
The
Background
Ascension Health is the third-largest health system (based on revenues) and largest non-profit health system in the United States, as well as the world's largest Catholic health system. Ascension Health provides healthcare services at over 1,500 locations and operates hospital groups called Ministries.
A shared mobile app platform was created to give Ministries/Hospitals within Ascension access to an iPhone and Android app. In 2014, a redesign of the app platform was started. The app platform was updated to allow for a single code base to be used for all iOS apps across 25+ Ministries/Hospitals. Sharing code with configuration files managed in a custom CMS allowed the ministries to customize the content of the apps.
The
Challenge
Developing a mobile app that allowed Ministry personalization, integrating a content portal that allowed Ministries to easily update information, and using an API to pull in multiple languages for real-time translation.
Features
& Process
Symptom Checker
Self-care guidelines to help you to make healthcare decisions.
Locations
Find a clinic, hospital or medical center by distance from your current location.
Find A Doctor
Find a physician by name, specialty or distance.
Online Scheduling
Convenient tool allowing online scheduling for urgent or emergency care.
Favorites
Save your list of doctors and locations for easy reference.
Services
Find a service offered to learn more.
The Result
ALLOY successfully customized the Ascension consumer mobile applications for 30 Ministries across the country, viewed by 40,000+ users.